Privacy Policy

Last updated: 16 September 2026

Who we are

LCMT Digital is the controller responsible for the personal information described in this notice.

Correspondence address:

LCMT Digital Prime Apartments 483 Green Lanes London England N13 4FG United Kingdom

Privacy enquiries may be sent to privacy@lcmt.digital or by post to the correspondence address above.

What this notice covers

This notice explains how we handle personal information relating to visitors to lcmt.digital, prospective and current clients, suppliers and other business contacts.

It covers our website, enquiry forms, email, telephone communications, business administration and associated digital services.

Information we collect

We may collect:

Contact and identity details, including name, business name, email address, telephone number and postal address.
Enquiry details, including the service you are interested in, message content and information supplied during follow-up.
Client and business information, including services, commercial discussions, contracts, support history and account contacts.
Financial and transaction records, including invoices, amounts due and paid, payment references and accounting records. We do not intend to store complete payment-card details.
Technical and usage information, including IP address, browser and device information, pages requested, server logs, referring page, consent choices and security events.
Communications and records created when you contact us, meet with us, make a complaint or exercise a legal right.

How we obtain information

We obtain information directly from you when you submit a form, email or telephone us, enter into a contract or otherwise communicate with us.

We may also receive information from our form-processing providers, publicly available business sources, professional advisers, payment and accounting providers, or automated website and security logs.

Why we use information and our lawful bases

We may process personal information to:

Respond to enquiries and discuss our services Typical lawful basis: legitimate interests in responding to and administering business enquiries; steps requested before a contract where applicable.

Assess, onboard and manage clients and suppliers Typical lawful basis: steps before a contract; performance of a contract; legitimate interests in business administration.

Provide and administer services Typical lawful basis: performance of a contract and legitimate interests in operating, measuring and supporting our services.

Issue invoices, keep accounts and meet tax or regulatory duties Typical lawful basis: performance of a contract and compliance with legal obligations.

Secure our website, prevent misuse, diagnose faults and maintain records Typical lawful basis: legitimate interests in security, service integrity, dispute handling and business continuity; legal obligations where applicable.

Measure website performance using optional analytics Typical lawful basis: consent for non-essential storage or access technologies, followed by legitimate interests or consent as applicable to the related processing.

Send service communications Typical lawful basis: performance of a contract or legitimate interests in administering an enquiry or business relationship.

Send marketing communications Typical lawful basis: consent where required, or legitimate interests where permitted, always subject to applicable UK GDPR and PECR rights and objections.

We share personal information only where reasonably necessary for the purposes described above.

Recipients may include:

website hosting and publishing providers, including RankSite and its hosting infrastructure;
form-processing providers, including Formspark;
Google Workspace for email, documents, spreadsheets, records and administration;
automation providers such as Make where a configured workflow transfers information between approved systems;
banks, payment services, accountants, insurers, legal advisers and other professional advisers;
analytics providers such as Google Analytics only when enabled after the required consent;
regulators, courts, law-enforcement bodies or public authorities where disclosure is required or legally justified; and
a purchaser, investor or adviser involved in a proposed business reorganisation, subject to appropriate confidentiality safeguards.

Automation and artificial intelligence

We may use approved automation and AI-assisted tools to support administration, drafting, classification, quality checks and internal analysis.

We aim to minimise or anonymise personal information before using such tools and do not intentionally provide complete payment details, identity documents or unnecessary special-category information.

We do not use solely automated decision-making that produces legal or similarly significant effects on individuals unless we first provide the information and safeguards required by law.

International transfers

Some service providers or their support operations may process information outside the United Kingdom.

Where UK data-protection law requires a transfer safeguard, we will rely on an applicable adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, or another lawful safeguard.

You may contact us for further information about safeguards relevant to your information.

Retention

We keep personal information only for as long as it is reasonably needed for the purpose collected, legal and accounting duties, security, complaints and potential legal claims.

Our normal intended retention periods include:

Unsuccessful or dormant business enquiries: up to 24 months after the last meaningful contact.
Website and security logs: normally up to 12 months, unless needed longer for investigation or security.
Client contracts, invoices and accounting records: normally six years after the end of the relevant financial year or relationship, or longer where law requires.
Complaints, disputes and legal claims: for the duration of the matter and the applicable limitation period.
Consent and objection records: for as long as needed to demonstrate and respect the choice, including suppression records where appropriate.

Security

We use proportionate organisational and technical measures intended to protect personal information, including access controls, account security, minimisation, supplier review, backups where appropriate and restricted sharing.

No internet or storage system can be guaranteed completely secure.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to:

be informed;
request access;
correct inaccurate information;
request erasure;
restrict processing;
object to processing, including direct marketing;
receive certain information in a portable format;
withdraw consent at any time where consent is relied upon; and
challenge certain solely automated decisions.

To exercise a right, email privacy@lcmt.digital. We may need information to verify your identity and locate the relevant records.

You may also complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concern first.

Children

Our services are intended for adults and businesses. We do not knowingly seek personal information from children through our business enquiry services.

Cookies and similar technologies

Our use of cookies, local storage and similar technologies is explained in the Cookie Policy section below.

Non-essential technologies will not be activated before the required choice has been obtained.

Changes to this notice

We may update this notice when our services, suppliers or legal duties change.

The latest version will be posted on this website with its effective date. We will take reasonable steps to highlight material changes where appropriate.

About this policy

This section explains how LCMT Digital uses cookies, local storage and similar technologies on lcmt.digital.

What these technologies are

Cookies are small text files stored by a website in a browser. Local storage is a similar browser feature that can remember information on a device.

Some technologies are necessary for a requested service or security. Others, including many analytics and advertising technologies, normally require a visitor’s prior consent.

Current use

The LCMT Digital website uses RankSite’s consent mechanism to record a visitor’s cookie preference.

The consent mechanism uses the following first-party browser storage:

Name: rs-consent Type and provider: First-party local storage set by RankSite’s consent component Purpose: Remembers whether the visitor accepted or rejected optional technologies and prevents the consent banner appearing on every page. Duration: Persists until the visitor clears site storage or the website changes the saved preference.

We will not state that Google Analytics, advertising cookies or other optional tracking technologies are active unless their installation has been confirmed through a production cookie and storage audit.

Necessary technologies

Necessary technologies may support security, network delivery, form submission and remembering a consent choice.

Consent is not normally required where storage or access is strictly necessary to provide a service requested by the visitor, but we still explain the technology where practical.

Optional analytics

We may introduce privacy-conscious analytics in the future.

Before doing so, we will update this policy with the relevant provider, technology, purpose and duration, configure the consent mechanism appropriately, and prevent non-essential technology from loading before consent where required.

Rejecting optional technologies will not prevent access to the main website content.

Forms and external services

Submitting a form sends the information you enter to our form-processing provider, currently Formspark, so that we can receive and respond to your enquiry.

The form submission is an active request by the visitor and is separate from optional analytics consent.

Links to third-party websites are governed by those providers’ own policies once you leave our website.

Managing your choice

When no choice is stored, the website offers Accept and Reject controls.

If RankSite provides a dedicated Cookie Settings or reopen-preferences control, this may be used to change a previously saved choice.

Where such a control is not available, you can reset your choice by clearing lcmt.digital site data in your browser and reloading the page.

Browser controls

Most browsers allow you to view, block or delete cookies and site storage.

Blocking necessary technologies may affect form handling or the website’s ability to remember a choice. Your browser’s help documentation explains the controls available for your device and browser.

Changes and contact

We will update this policy following material changes to the technologies or suppliers used by this website and show the latest effective date.

Questions about cookies or privacy may be sent to:

privacy@lcmt.digital

or by post to: